Support Staff
Meet Our Staff
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Sarena Payne Legal AssistantSarena has lived in Gainesville for 20 years. She graduated from Santa Fe College in 2008 with an A.S. in Legal Assisting, and from Western Governors University in 2017 with a B.A. in Special Education. Of our support staff, Sarena has been with us the longest, joining the firm in 2008. Sarena is married with one young daughter. She enjoys hiking, biking, and anything that allows her to enjoy the beautiful Florida weather outside.
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Teresa Willard Legal AssistantTeresa was born and raised in Iowa but settled down in Gainesville eight years ago. She has one daughter and two cats. She loves to stay active and goes on walks every day after work. Teresa enjoys coming to work every day because of her passion to help others and fight to get what they deserve. She loves to spend her free time playing games and going on adventures with her daughter.
Why Clients Trust Us
Awarded & Recognized What Our Clients Are Saying
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I met with Marie Banks to go over Car Accident Preparedness. She was awesome and so full of knowledge. Patient with all my questions and I left her office feeling good about the insurance I had and felt prepared if an accident were to happen. She treated me like family. Thank you! 10 out of 10 would definitely recommend.- Pranish Sharma
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“Marie was able to explain my coverage in a way that made it digestible and understandable. With Marie's help I was able to fix my insurance coverage to a policy that included the best protection and I now also rest easier knowing I'm in good hands if I eve”- Josh Talmore
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I'm a UF student who got injured on campus. Schackow & Mercadante handled my case extremely well. Everything was settled in about a year. I highly recommend them for any personal injury case.- Jenny Haber
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“The lawyers and staff at Schackow & Mercadante are professional, courteous and above all treat you like the person you are. You are not a number, you are not just a paycheck, but you are a friend, a guest, dare I even say, a family member.”- Ashley Wilson
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I would absolutely trust Schackow & Mercadante to handle any injury claim. After several meetings with their staff, I'm 100% comfortable with their positive outlook and trust they want what's best for their clients.- Rob Matthews
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They treated me with great respect and negotiated a settlement for me far beyond my expectations. They answered my calls promptly and were available each time I needed them throughout my case. I have recommended this law firm to others I know because I trust the attorneys and staff here immensely.- T Harrison
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I highly recommend Schackow & Mercadante, P.A.!!! The office staff is very polite and professional. Attorneys were great and treated me like a family member.- Kevin Drye